{"id":200,"date":"2024-09-10T11:52:45","date_gmt":"2024-09-10T09:52:45","guid":{"rendered":"https:\/\/savanaunderwear.org\/?page_id=200"},"modified":"2025-10-07T03:27:22","modified_gmt":"2025-10-07T01:27:22","slug":"returns-and-exchanges","status":"publish","type":"page","link":"https:\/\/savanaunderwear.com\/es\/devoluciones-y-cambios\/","title":{"rendered":"Devoluciones y cambios"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"200\" class=\"elementor elementor-200\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a456b84 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5a456b84\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-39a2b81e\" data-id=\"39a2b81e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7f2dc52d elementor-widget elementor-widget-spacer\" data-id=\"7f2dc52d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74890ad5 elementor-widget elementor-widget-heading\" data-id=\"74890ad5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">Devoluciones y cambios<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b9125b8 elementor-widget elementor-widget-spacer\" data-id=\"1b9125b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8027bd elementor-widget elementor-widget-heading\" data-id=\"f8027bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">En este sitio encontrar\u00e1 informaci\u00f3n sobre cambios y devoluciones.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-483ef4b3 elementor-widget elementor-widget-spacer\" data-id=\"483ef4b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33af4e14 elementor-widget elementor-widget-heading\" data-id=\"33af4e14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-large\">No dude en leer nuestra informaci\u00f3n sobre cambios y devoluciones<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3faec007 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3faec007\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7448d6b9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7448d6b9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3f44990c\" data-id=\"3f44990c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-549f3ec6 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"549f3ec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-bars\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M16 132h416c8.837 0 16-7.163 16-16V76c0-8.837-7.163-16-16-16H16C7.163 60 0 67.163 0 76v40c0 8.837 7.163 16 16 16zm0 160h416c8.837 0 16-7.163 16-16v-40c0-8.837-7.163-16-16-16H16c-8.837 0-16 7.163-16 16v40c0 8.837 7.163 16 16 16zm0 160h416c8.837 0 16-7.163 16-16v-40c0-8.837-7.163-16-16-16H16c-8.837 0-16 7.163-16 16v40c0 8.837 7.163 16 16 16z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-61cb4cc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61cb4cc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7ac5f1e0\" data-id=\"7ac5f1e0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6495f34f elementor-widget elementor-widget-text-editor\" data-id=\"6495f34f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Devoluciones y cambios<\/b><\/p><p>Queremos que compre con confianza. Por eso ofrecemos garant\u00edas que le aseguran que recibir\u00e1 su art\u00edculo.<\/p><p><u>Todos los que compran reciben las siguientes garant\u00edas:<\/u><\/p><ul><li>Reembolso completo si no recibe su pedido.<\/li><li>Reembolso completo si devuelve el paquete.<\/li><li>Sustituci\u00f3n si el art\u00edculo est\u00e1 da\u00f1ado.<\/li><\/ul><div>\u00a0<\/div><p><span style=\"background-color: transparent;\">Si no ha recibido el producto en el plazo garantizado (60 d\u00edas laborables sin incluir los 4-7 d\u00edas de tramitaci\u00f3n), puede solicitar un reembolso o un reenv\u00edo. Si ha recibido un art\u00edculo equivocado, puede solicitar un reenv\u00edo.<\/span><\/p><div><p><strong>Intercambios<\/strong><\/p><p>Entendemos que elegir la talla correcta a veces puede ser dif\u00edcil. Por eso ofrecemos las siguientes opciones de cambio:<\/p><ul><li>Se aceptan cambios de talla para art\u00edculos sin usar en su embalaje original.<\/li><li>Los gastos de env\u00edo de devoluci\u00f3n de pedidos internacionales deber\u00e1n ser cubiertos por el cliente.<\/li><li>El env\u00edo de reemplazo para los art\u00edculos cambiados es gratuito.<\/li><\/ul><\/div><div>\u00a0<\/div><div><p><u>No se aprobar\u00e1 el reembolso si<\/u><\/p><div><ul><li>Su pedido no lleg\u00f3 debido a factores que est\u00e1n bajo su control (por ejemplo, proporcionar una direcci\u00f3n de env\u00edo incorrecta).<\/li><li>Cuestiones relacionadas con la talla: Le aconsejamos que consulte nuestras tablas de tallas o que se ponga en contacto con nosotros si tiene preguntas relacionadas con las tallas antes de realizar la compra.<\/li><li>Su pedido no lleg\u00f3 debido a circunstancias excepcionales fuera del control de SavanaUnderwear.com (es decir, no despachado por la aduana, retrasado por un desastre natural).<\/li><li>Por razones de higiene, la ropa interior, de ba\u00f1o y moldeadora no se devuelve y es venta final.<\/li><li>Otras circunstancias excepcionales fuera del control de SavanaUnderwear.com.<\/li><\/ul><div>\u00a0<\/div><p>Puede presentar solicitudes de reembolso en los 7 d\u00edas siguientes a la expiraci\u00f3n del plazo de entrega garantizado (60 d\u00edas h\u00e1biles). Puede hacerlo enviando un mensaje a support@savanaunderwear.com<\/p><p>Si se le aprueba el reembolso, \u00e9ste se procesar\u00e1 y se aplicar\u00e1 autom\u00e1ticamente un cr\u00e9dito a su tarjeta de cr\u00e9dito o m\u00e9todo de pago original en un plazo de 14 d\u00edas.<\/p><p><strong>100 d\u00edas de derecho de retorno:<\/strong> Nuestra pol\u00edtica de derecho de devoluci\u00f3n de 100 d\u00edas le permite devolver cualquier prenda interior sin embalar y sin estrenar. Ten en cuenta que, por motivos de higiene, solo se admiten devoluciones de art\u00edculos que permanezcan en su embalaje original, sin abrir y que no se hayan probado.<\/p><div class=\"mt-1 flex gap-3 empty:hidden -ml-2\"><div class=\"items-center justify-start rounded-xl p-1 flex\"><div class=\"flex items-center\"><div class=\"flex items-center pb-0\"><div class=\"[&amp;_svg]:h-full [&amp;_svg]:w-full icon-md h-4 w-4\">\u00a0<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b55f0d elementor-widget elementor-widget-spacer\" data-id=\"2b55f0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a84e1a2 elementor-widget elementor-widget-html\" data-id=\"1a84e1a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div style=\"display:block; background-color:#FBFBFB; color:#292929; border: 1px solid gray; padding:15px; font-family:Helvetica,Arial,sans-serif; font-size:14px; font-style:normal;\"><img decoding=\"async\" style=\"float:left;margin-right:10px;\" src=\"https:\/\/www.fairness-im-handel.de\/wp-content\/uploads\/logo-fairness-90.png\" alt=\"Iniciativa: Equidad en la mano\" \/><p style=\"padding-top:10px;\">Miembro de la Iniciativa \"Equidad en el Comercio\".<br \/>Informaci\u00f3n sobre la iniciativa: <a style=\"color:#ef7b00\" href=\"https:\/\/www.fairness-im-handel.de\" target=\"_blank\">https:\/\/www.fairness-im-handel.de <\/a><\/p><div style=\"clear: both;\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62ede1c elementor-widget elementor-widget-spacer\" data-id=\"62ede1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>En este sitio encontrar\u00e1 nuestra informaci\u00f3n sobre devoluciones y cambios. Lea nuestra informaci\u00f3n sobre devoluciones y cambios. Queremos que compre con confianza. Por eso, le ofrecemos garant\u00edas que le aseguran la recepci\u00f3n de su art\u00edculo. Todos los compradores reciben las siguientes garant\u00edas: Reembolso completo si no [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-200","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SavanaUnderwear.com | Returns and Exchanges can be read here.<\/title>\n<meta name=\"description\" content=\"Savana Underwear | Returns and Exchanges. 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