{"id":200,"date":"2024-09-10T11:52:45","date_gmt":"2024-09-10T09:52:45","guid":{"rendered":"https:\/\/savanaunderwear.org\/?page_id=200"},"modified":"2025-10-07T03:27:22","modified_gmt":"2025-10-07T01:27:22","slug":"returns-and-exchanges","status":"publish","type":"page","link":"https:\/\/savanaunderwear.com\/de\/ruckgabe-und-umtausch\/","title":{"rendered":"R\u00fcckgabe und Umtausch"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"200\" class=\"elementor elementor-200\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a456b84 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5a456b84\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-39a2b81e\" data-id=\"39a2b81e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7f2dc52d elementor-widget elementor-widget-spacer\" data-id=\"7f2dc52d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74890ad5 elementor-widget elementor-widget-heading\" data-id=\"74890ad5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">R\u00fcckgabe und Umtausch<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b9125b8 elementor-widget elementor-widget-spacer\" data-id=\"1b9125b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8027bd elementor-widget elementor-widget-heading\" data-id=\"f8027bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Auf dieser Seite finden Sie unsere Informationen zu R\u00fcckgabe und Umtausch<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-483ef4b3 elementor-widget elementor-widget-spacer\" data-id=\"483ef4b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33af4e14 elementor-widget elementor-widget-heading\" data-id=\"33af4e14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-large\">Bitte lesen Sie unsere Informationen zu R\u00fcckgabe und Umtausch<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3faec007 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3faec007\" 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16z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-61cb4cc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61cb4cc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7ac5f1e0\" data-id=\"7ac5f1e0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6495f34f elementor-widget elementor-widget-text-editor\" data-id=\"6495f34f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>R\u00fcckgabe und Umtausch<\/b><\/p><p>Wir m\u00f6chten, dass Sie mit Vertrauen einkaufen. Deshalb bieten wir Garantien, die sicherstellen, dass Sie Ihren Artikel erhalten.<\/p><p><u>Jeder, der einkauft, erh\u00e4lt die folgenden Garantien:<\/u><\/p><ul><li>Volle R\u00fcckerstattung, wenn Sie Ihre Bestellung nicht erhalten.<\/li><li>Volle R\u00fcckerstattung, wenn Sie das Paket zur\u00fcckschicken.<\/li><li>Ersatz, wenn der Artikel besch\u00e4digt ist.<\/li><\/ul><div>\u00a0<\/div><p><span style=\"background-color: transparent;\">Wenn Sie das Produkt nicht innerhalb der garantierten Zeit erhalten haben (60 Arbeitstage ohne 4-7 Tage Bearbeitungszeit), k\u00f6nnen Sie eine R\u00fcckerstattung oder eine Neusendung beantragen. Wenn Sie den falschen Artikel erhalten haben, k\u00f6nnen Sie eine R\u00fccksendung beantragen.<\/span><\/p><div><p><strong>B\u00f6rsen<\/strong><\/p><p>Wir verstehen, dass die Wahl der richtigen Gr\u00f6\u00dfe manchmal schwierig sein kann. Deshalb bieten wir folgende Umtauschm\u00f6glichkeiten an:<\/p><ul><li>Ein Gr\u00f6\u00dfenumtausch ist bei ungetragenen Artikeln in der Originalverpackung m\u00f6glich.<\/li><li>Die Kosten f\u00fcr die R\u00fccksendung internationaler Bestellungen m\u00fcssen vom Kunden getragen werden.<\/li><li>Der Ersatzversand f\u00fcr umgetauschte Artikel ist kostenlos.<\/li><\/ul><\/div><div>\u00a0<\/div><div><p><u>Ihre Erstattung wird nicht genehmigt, wenn:<\/u><\/p><div><ul><li>Ihre Bestellung ist aus Gr\u00fcnden, die Sie selbst zu verantworten haben, nicht angekommen (z. B. Angabe einer falschen Lieferadresse)<\/li><li>Gr\u00f6\u00dfenbezogene Fragen: Wir empfehlen Ihnen, vor dem Kauf unsere Gr\u00f6\u00dfentabellen zu konsultieren oder uns bei Fragen zur Gr\u00f6\u00dfe zu kontaktieren.<\/li><li>Ihre Bestellung ist aufgrund au\u00dfergew\u00f6hnlicher Umst\u00e4nde, die au\u00dferhalb der Kontrolle von SavanaUnderwear.com liegen, nicht angekommen (z.B. nicht vom Zoll abgefertigt, verz\u00f6gert durch eine Naturkatastrophe).<\/li><li>Aus hygienischen Gr\u00fcnden k\u00f6nnen Unterw\u00e4sche, Badebekleidung und Shapewear nicht zur\u00fcckgegeben werden und sind vom Verkauf ausgeschlossen.<\/li><li>Andere au\u00dfergew\u00f6hnliche Umst\u00e4nde, die au\u00dferhalb der Kontrolle von SavanaUnderwear.com liegen.<\/li><\/ul><div>\u00a0<\/div><p>Sie k\u00f6nnen innerhalb von 7 Tagen nach Ablauf der garantierten Lieferfrist (60 Werktage) einen Erstattungsantrag stellen. Sie k\u00f6nnen dies tun, indem Sie eine Nachricht an support@savanaunderwear.com senden.<\/p><p>Wenn Sie f\u00fcr eine R\u00fcckerstattung zugelassen werden, wird Ihre R\u00fcckerstattung bearbeitet und eine Gutschrift wird automatisch auf Ihre Kreditkarte oder Ihre urspr\u00fcngliche Zahlungsmethode innerhalb von 14 Tagen erfolgen.<\/p><p><strong>100 Tage R\u00fcckgaberecht:<\/strong> Unser 100-t\u00e4giges R\u00fcckgaberecht erm\u00f6glicht es Ihnen, jede unverpackte und ungetragene Unterw\u00e4sche zur\u00fcckzugeben. Bitte beachten Sie, dass aus hygienischen Gr\u00fcnden nur Artikel zur\u00fcckgegeben werden k\u00f6nnen, die in ihrer unge\u00f6ffneten Originalverpackung verbleiben und nicht anprobiert wurden.<\/p><div class=\"mt-1 flex gap-3 empty:hidden -ml-2\"><div class=\"items-center justify-start rounded-xl p-1 flex\"><div class=\"flex items-center\"><div class=\"flex items-center pb-0\"><div class=\"[&amp;_svg]:h-full [&amp;_svg]:w-full icon-md h-4 w-4\">\u00a0<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b55f0d elementor-widget elementor-widget-spacer\" data-id=\"2b55f0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a84e1a2 elementor-widget elementor-widget-html\" data-id=\"1a84e1a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div style=\"display:block; background-color:#FBFBFB; color:#292929; border: 1px solid gray; padding:15px; font-family:Helvetica,Arial,sans-serif; font-size:14px; font-style:normal;\"><img decoding=\"async\" style=\"float:left;margin-right:10px;\" src=\"https:\/\/www.fairness-im-handel.de\/wp-content\/uploads\/logo-fairness-90.png\" alt=\"Initiative: Fairness im Handel\" \/><p style=\"padding-top:10px;\">Mitglied der Initiative \"Fairness im Handel\".<br \/>Informationen \u00fcber die Initiative: <a style=\"color:#ef7b00\" href=\"https:\/\/www.fairness-im-handel.de\" target=\"_blank\">https:\/\/www.fairness-im-handel.de <\/a><\/p><div style=\"clear: both;\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62ede1c elementor-widget elementor-widget-spacer\" data-id=\"62ede1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>R\u00fcckgabe und Umtausch Auf dieser Seite finden Sie Informationen zu R\u00fcckgabe und Umtausch Lesen Sie unsere Informationen zu R\u00fcckgabe und Umtausch R\u00fcckgabe und Umtausch Wir m\u00f6chten, dass Sie mit Vertrauen einkaufen. Deshalb bieten wir Garantien, die sicherstellen, dass Sie Ihren Artikel erhalten. Jeder, der bei uns einkauft, erh\u00e4lt die folgenden Garantien: Volle R\u00fcckerstattung bei Nichtgefallen [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-200","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SavanaUnderwear.com | Returns and Exchanges can be read here.<\/title>\n<meta name=\"description\" content=\"Savana Underwear | Returns and Exchanges. 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